- Your Privacy, Our Commitment
Privacy policy
Last Updated: 31/03/2025
Effective Date: 31/03/2025
1. Introduction
This Privacy Policy (“Policy”) describes how Parasuite360 (with parasuite360.com) (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects the Personal Data of users (“you” or “users”) who access and use our software platform (the “Platform”) accessible on iOS, Mac, Windows, Android, Linux, and our Website. We are committed to protecting your privacy and ensuring the security of your Personal Data. This Policy is designed to comply with applicable global data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other relevant privacy laws.
This Policy applies to all users of our Platform, regardless of their location. By accessing or using our Platform, you consent to the practices described in this Policy.
Parasuite360, a proprietorship firm legally registered under the name Parasuite360 and located in Delhi, India, is the data controller responsible for processing your Personal Data as described in this Policy. For any questions or concerns regarding this Policy or our data privacy practices, you can contact us at: legal@parasuite360.com.
2. Definitions
– Personal Data: Any information relating to an identified or identifiable natural person.
Platform: Our proprietary software application and services accessible through parasuite360.com and applications for iOS, Mac, Windows, Android, and Linux.
User-Generated Content (UGC): Videos, images, audios, text, and other materials that users upload, create, or share on our Platform.
Third-Party Services: External services and platforms we integrate with, including but not limited to Google Gemini, Firebase, Google Cloud Platform (GCP), Razorpay, and social media platforms.
3. Types of Personal Data We Collect
Account Registration
Name, Email Address, Login credentials, Optional profile information.
Content & Usage
Media files uploaded, Created resources, Metadata (filenames, descriptions, tags, timestamps).
Activity logs, Feature usage, Session data, Error logs.
Device & Technical
Device type, Operating system & version, Device identifiers, Browser information.
General location data (IP-based, anonymized).
Social Media URLs
Public URLs and metadata from publicly shared content.
Support Communications
Content of communications, Contact information, Support request details.
Payment Processing
We use Razorpay; we do not store sensitive payment information. We receive transaction IDs, payment status, and dates.
Google Gemini Integration
Public content accessed via URLs, Metadata, Extracted summaries or keywords.
Tracking Technologies
Cookies, pixels, Google Analytics, and similar tools.
4. How We Use Your Personal Data
– Provide and manage your account and Platform access.
Host, deliver, and secure your UGC.
Process payments and transactions via Razorpay.
Provide customer support and respond to inquiries.
Personalize and recommend features.
Analyze usage trends, improve functionality, and develop new features.
Send important notifications (security alerts, service updates).
Comply with legal obligations and enforce our agreements.
Use Google Gemini solely for content extraction features.
5. Disclosure of Your Personal Data
We may share your data with:
Hosting & Infrastructure: Google Cloud Platform (GCP).
Backend & Analytics: Firebase, Google Analytics.
AI Services: Google Gemini.
Payment Processor: Razorpay.
Other service providers with your consent.
Legal authorities if required by law.
Successor entities in mergers or acquisitions (with notice).
6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including servers in Asia. We implement Standard Contractual Clauses or other lawful transfer mechanisms to ensure GDPR compliance.
7. Cookies and Tracking Technologies
We use:
Essential Cookies for core functionality.
Performance & Analytics Cookies to analyze usage.
Functionality Cookies to remember preferences.
You can manage or disable cookies via browser settings or our cookie consent banner. Disabling cookies may impact Platform functionality.
8. Data Security
We implement:
Encryption in transit and at rest.
Access controls (least privilege).
Regular security assessments and audits.
Data minimization and employee training.
Secure data centers (GCP).
Note: No system is completely secure; we cannot guarantee absolute security.
9. Data Retention
– Account Information & UGC: Until account closure + 180 days.
Usage Data: Aggregated for up to 2 years.
Communications Data: 270 days.
Payment Data: 7 years or as legally required.
Longer retention may apply for legal compliance or dispute resolution.
10. Your Rights Regarding Your Personal Data
– Access & Copy: Request a copy of your data.
Rectification: Correct inaccurate data.
Erasure: Request deletion under applicable conditions.
Restriction & Objection: Limit or object to processing, including direct marketing.
Data Portability: Receive data in machine-readable format and transfer to another controller.
Withdraw Consent: You may withdraw consent at any time (does not affect prior lawful processing).
Lodge a Complaint: With your local supervisory authority if you believe your rights are violated.
To exercise these rights, contact us at legal@parasuite360.com. We may verify your identity before fulfilling requests.
11. Children’s Privacy
Our Platform is not intended for children under 13 (or under 16 in some jurisdictions). If we learn we have collected data from a child without consent, we will delete it promptly. Parents or guardians may request deletion by contacting us.
12. Links to Third-Party Websites
Our Platform may link to external sites not controlled by us. We are not responsible for their privacy practices. Please review their privacy policies before providing Personal Data.
13. Changes to this Privacy Policy
We may update this Policy from time to time. We will revise the Last Updated date when changes occur and notify you of material changes via email or in-app notifications. Continued use of the Platform constitutes acceptance of the updated Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Policy, please contact:
Parasuite360
Delhi, India